What role does Flow play in your approach?

Don Reinertsen says “A flow-based process delivers information on a regular cadence in small batches. In fact, cadence helps lower transaction costs and makes small batches more economically feasible.” He also suggests the best measure for flow is reducing the cost of delay – that is, what delays in value realized cost in terms of lower revenues, opportunities lost and higher risk.

Achieving this requires reducing handoffs, managing queues and having a focus on small batches of work that deliver high value.

But all of this is akin to “buy low sell high.” Is your approach limited to providing you a set of practices to guide you or does it also provide you with an understanding of Flow so that you can tune its practices to your situation?

For example, forming trains when teams are well-formed is not difficult. But does your approach provide the principles of Flow so that handoffs and delays can be avoided even when the teams within the train are not cross-functional? Doing so can shorten the delivery (and planning) time considerably.

If there are delays in your workflow what tools does your approach provide for you to lower them other than the advice of a consultant?


this is one in a series of blogs. You can see the entire series at


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