What if we treated our developers like we treat our customers?

This is to people buying Agile training and/or coaching

A key aspect of Agile is respecting people. Yet, this is often lost when we get to Agile transitions, particularly Scrum. This is not a knock on Scrum, but rather how it is commonly trained & adopted. We often hear devs say:

  • daily stand ups are a waste of time
  • we’re not getting any value out of our retrospectives
  • why do we have to <fill in the blank>?

A common reaction to this is that devs are not motivated or don’t see the value. But think about for a minute-hat if your customers said something like the following about your services?

  • <something customers have to do to use your service> are a waste of time
  • we’re not getting any value out of <this aspect of your service>
  • why do we have to <fill in the blank>?

Would you pay attention? Would you ask why they have that problem? Would you force training down their throats and make them pay for a coach to help them use your product?

So why don’y you do that with your staff? You are the Agile consultancy’s client. You don’t have to buy in to a service that your users (devs, …) are having troubles with. There are many ways to adopt Agile. Use one your people will find effective.

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