I am a big believer that people are more capable and know more than they (and especially many consultants) give themselves credit for. They can tap this knowledge in several ways. One way is to mention insights that people already almost know or even do know, but have never explicitly stated it. The second is to provide new concepts that they can readily verify from their own experience.
This page is a collection of these ideas. It is part of the Adopting FLEX workshop that teaches consultants how to improve an organization’s business agility. It provides guidance to coaches on how they can make useful insights available to their charges. It also lets people learn business agility a small step at a time – not unlike learning a new language with 15-30 minutes of practice each day. This can be particularly useful when an organization is undergoing a business agility transformation and teams who are not in the first wave want to get involved. In this case people can often make better decisions just by learning a few principles. To learn more about this approach, read The Pickup Sticks Model of Teaching.
I tag each insight with one or more roles that it will relate to. I will provide a link when more information is available.
You can see the accumulated insights here.
The best way to get these as I add to the list is to subscribe (see upper right of this page).