The term organizational operating system refers to standard, organization-wide collection of business processes used throughout the organization. The definition has also been extended to include the common structure, principles and practices necessary to drive the organization.
Many organizations adopt a framework to achieve this. However, most frameworks have preset aspects to them and don’t modify themselves according to the business adopting them. This essentially has the adopting organization take on a generic operating model, something that will not be ideal for the organization. Besides the fact that this likely won’t work well it eliminates the possibility of creating a competitive edge by taking advantage of the unique properties of the organization.
This is especially harmful for small organizations which have domain knowledge that a good operating system could foster. Agile is not just about quick delivery but about taking advantage of the skills, talents and motivations of your people. This is never a generic solution.
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